How To Stay Safe While Gaming Online
[Guide] Online Gaming Safety for Kiwi Parents: Navigating the Virtual Playground
For many parents across New Zealand, a familiar scene might unfold in your home: your child, headset on, engrossed in an online game with friends or teammates from around the world. As online gaming becomes increasingly embedded in our tamariki’s lives, it’s natural to wonder: is my child safe in these digital environments?
The Gaming Landscape Today
Online gaming has become remarkably widespread – a UK survey found that 81% of parents reported their children play games online. Globally, the numbers are staggering, with over 3 billion people worldwide enjoying video games. This means gaming has become a normal part of childhood and adolescent life here in Aotearoa and beyond.
While gaming brings joy and social connection, it also raises understandable concerns. Stories about cyberbullying or strangers in games can be worrying, and many Kiwi parents are concerned about potential risks like harassment or even online grooming.
However, gaming isn’t all danger and doom. It can teach valuable skills like teamwork, problem-solving, and strategic thinking. Many parents have observed how gaming helps their children develop both social and technical abilities that serve them well in other areas of life.
Our goal isn’t to ban online gaming (which would be neither practical nor necessary), but rather to embrace its benefits while keeping our tamariki safe. Let’s explore how we can achieve this balance in a way that works for Kiwi families.
Understanding the Risks
Like any online activity, gaming comes with certain risks. Understanding these challenges helps us manage them calmly and effectively:
Unfortunately, toxic behaviour is common in many popular games. Approximately three-quarters of teens have experienced some form of harassment while gaming online, ranging from trash-talking to hate speech.
What starts as competitive banter can cross the line into bullying. For example, if someone isn’t performing well, others might begin cursing at them or excluding them from the game. This kind of sustained bullying can deeply affect a young person’s enjoyment of the game and their mental wellbeing.
Some players report that frequent harassment makes them avoid certain games or play only with friends. In extreme cases, harassers may engage in “doxing” – publishing a player’s personal information to threaten or intimidate them. The emotional toll is real, so it’s crucial to recognise when competitive chat turns into something more harmful.
Online games, like social networks, can be used by predators to contact and “groom” children – meaning they form a bond to exploit them. This threat is less common than general bullying but is particularly serious.
Modern games function as social spaces where players chat via text or voice, form teams, and send private messages. Offenders take advantage of this by pretending to be fellow gamers. They might begin with friendly chats in a public game lobby before suggesting moving to a private chat or an external app (like Discord) where there’s less oversight.
Often, they’ll flatter a young player or offer “gifts” – for instance, providing rare in-game items or currency as an incentive for personal information or photos. Because gaming feels like a fun, informal environment, kids might lower their guard.
A 2023 UNICEF report noted that as more children participate in online gaming, some offenders are increasingly using gaming platforms to target youth. The same report found that in some Asian countries, between 1% and 20% of children had experienced online sexual solicitations (mostly on social media, but gaming platforms were involved in several cases).
This doesn’t mean every online game is filled with predators – far from it. But it only takes a few bad actors to cause harm, which is why whānau and tamariki alike need to be aware of grooming tactics and treat unknown contacts with caution.
Money and games can be a troublesome combination. Many online games feature virtual currencies and items that players trade or purchase. Scammers know young gamers might not be as cautious with money and personal data.
In some cases, fraudsters pose as friendly players to trick others into unfair trades or phishing schemes. For example, a scammer might promise a rare skin or power-up if your child “temporarily” lends them their account – only to steal it. According to one study in Denmark, more than one-third (about 36%) of young gamers who traded in-game items or accounts had been scammed in just a one-year period.
Links to “free V-Bucks” or “free Robux” (the currencies for Fortnite and Roblox) circulate widely; clicking these can lead to phishing websites or malware. Cybercriminals sometimes lurk in gaming forums or chat groups, posting links that look like game mods or cheat codes but actually install viruses. Young players eager to get an edge in the game may not realise the danger until their computer is infected or their parents’ credit card is charged.
Beyond financial loss, compromised accounts can expose personal data, creating further security concerns for the whole whānau.
Online games often involve profiles, avatars, and chat – all of which can reveal information. A gamer tag or bio might seem harmless, but tamariki sometimes include their age, real name, or even location without thinking through the consequences.
Some games have features like geographic location tagging or allow users to share images and voice messages. If a player isn’t careful, they could inadvertently share personal details with strangers.
There have also been cases of data breaches in gaming networks, where hackers steal databases of user information. Reusing passwords across sites (which many young people do) can turn a game account breach into a broader identity theft issue.
Moreover, “friends” made in a game might pressure a child into revealing personal information – for example, asking which school they attend or their birthday (common security question data). This overlaps with grooming and scams; it’s all about extracting information that could be misused.
Even voice chat isn’t entirely private – people may overhear background conversations, potentially picking up clues about the player or their environment.
Keeping Perspective
It’s important to note that none of these risks are meant to cause panic. Think of them as the rough edges of an otherwise enjoyable hobby. Just as we teach our tamariki road safety without telling them never to ride a bike, understanding these online gaming risks empowers us to take smart precautions.
The vast majority of gaming experiences are positive, educational, and socially enriching. By understanding both the benefits and the potential challenges, Kiwi parents can help their children navigate the online gaming world with confidence and security.
In the next section, we’ll explore how online games actually work – the social features that make games fun (and sometimes risky) – and then discuss how to spot when something’s not right and what practical steps you can take to ensure your child’s safety while they enjoy their gaming experiences.
How Online Gaming Interactions Work
Today’s online games are highly social environments, far different from the isolated gaming experiences of the past. Understanding these interaction mechanisms helps us identify where potential risks might emerge.
Most multiplayer games include built-in communication systems. Players can talk through headsets (voice chat) or type messages in a text chat box. These features serve important purposes:
- They allow teammates to coordinate strategies in games like Fortnite or Call of Duty
- They facilitate casual conversation and social bonding
- They create immersive, interactive experiences where players can share excitement or friendly banter
However, these same channels also mean children might encounter offensive language or unwanted attention. Once a conversation becomes “live,” interactions feel more personal and immediate.
While some games offer text filters for inappropriate language or options to mute voice chat, many players don’t utilise these features. Additionally, gamers frequently use third-party applications like Discord or Skype to communicate, especially when a game’s built-in chat has limitations. This means your child might continue conversations with the same group of people outside the game itself, on platforms that may have less parental oversight.
In-game friend systems allow players to connect with others they’ve enjoyed playing with. These connections can develop in several ways:
- Two children might meet in a Minecraft server and add each other as friends to play together again
- Friend lists can grow rapidly through “friends of friends” or teammates from successful matches
- Adding someone as a friend is often as simple as clicking a name, which means children may accumulate “friends” they don’t actually know
Once on a friend list, these people can typically see when your child is online and invite them to play or chat. This provides one pathway for strangers to enter a child’s online circle.
Many games also encourage forming groups like clans, guilds, or teams. These function as semi-formal communities where members often discuss topics beyond just the game—similar to online clubs. The desire to belong to such groups can sometimes make children hesitant to block or report problematic members, as they worry about causing drama within their social circle.
Many online games (particularly shooters and sports games) use systems that match players with random opponents. This means:
- Each gaming session potentially introduces your child to new people
- Brief voice chat often occurs in lobbies before or after matches
- While most interactions remain superficial and game-focused, these brief encounters sometimes lead to friend requests or further conversation
It’s worth noting that game matchmaking systems typically don’t distinguish by age—unless specific parental controls are activated, a 12-year-old could easily be placed on the same team as adults.
Modern games frequently include purchasable or tradeable virtual items:
- Character outfits (“skins”)
- Power-ups or special abilities
- Virtual currency used within the game
Children might engage in trading these items—for example, swapping a rare Pokémon card in an online game or trading weapon skins in Counter-Strike. Some games have official trading systems, while others rely on more informal arrangements.
These economic interactions can create risk. Scammers might offer deals that seem too good to be true, hoping the child doesn’t understand market values. If a child’s account is linked to a credit card for purchasing upgrades, they need to be especially careful. Children have been tricked into spending money for someone else’s benefit (like “gift me this item and I’ll be your best friend in the game”).
Younger children especially might not fully understand that these purchases involve real money—they might approve a payment prompt without realising it charges their parent’s card.
Gaming interactions now frequently extend beyond the games themselves:
- Players share screenshots or discuss games on social media
- Platforms like Twitch allow children to livestream their gameplay to audiences
- Popular YouTubers and streamers might invite fans to join their games or Discord communities
This blurs the boundary between gaming and general internet use. For instance, a child might follow a Discord invitation from a favourite streamer and end up in a chat room with adult gamers.
Games like Roblox and Minecraft have extensive online forums and communities where people share game tips and discuss gameplay. While focused on gaming, these are open forums where anyone can post—including those sharing malware or attempting to contact children.
In essence, the social dimension of gaming extends beyond any single game. It encompasses a network of forums, applications, and channels that create a broader ecosystem of interactions.
Recognising Unsafe Behaviour
Being able to identify warning signs of potential problems is crucial. Here are key indicators that an online gaming situation might be becoming unsafe:
Watch for these potential warning signs:
- A child who previously discussed their gaming openly suddenly becomes secretive about who they’re playing or chatting with
- Quickly switching screens when an adult approaches
- Anxiety about getting time alone online
- Mentioning a new “friend” with unusual details (e.g., someone who has no other friends, or is much older but “really understands me”)
- Unexplained new in-game items, virtual currency, or even electronics
- Using sexual language or slang that seems beyond their expected knowledge
Any single sign doesn’t necessarily indicate something harmful, but they warrant gentle, open-ended conversations.
While competitive trash-talk is normal in gaming, patterns of targeted hostility should raise concerns:
- Repeated nasty messages, slurs, or threats whenever a player is online
- Bullies following a victim from match to match specifically to harass them
- Gaming sessions frequently ending in tears or anger due to how others treated the player
- In-game targeting, such as multiple players ganging up on one person or consistently excluding someone from group activities
- Loss of confidence or interest in a previously enjoyed game
Remember that normal competitive banter can get heated, but consistent personal attacks, hate speech, or encouragement of self-harm are never acceptable.
Be cautious when unknown players display these behaviours:
- Showering a player with excessive attention, compliments, or gifts shortly after meeting
- Using flattery like “You’re so mature for your age”
- Quickly moving to personal questions about real name, relationship status, or appearance
- Requesting private communication outside the game platform (e.g., “Let’s chat on Instagram instead”)
- Inviting voice chat on separate apps or asking for phone numbers shortly after meeting
- Introducing sexual topics in conversation
- Suggesting you’re “soulmates” or have a special connection very quickly
Healthy online friendships develop gradually and don’t rush intimacy or require secrecy.
These requests are serious red flags:
- Messages claiming to be from moderators or administrators asking for account credentials
- Questions about physical location, school, or other identifying details
- Requests for answers to common security questions (like pet names or birth city)
- Asking for photos or video chat “to prove” something
Remember: legitimate game administrators will never ask for your password, and information you wouldn’t share with a stranger on the street shouldn’t be shared with strangers online.
Exercise extreme caution with unexpected links or files:
- Messages offering “free skins,” “free currency,” or “game hacks”
- URLs with slightly misspelled game names or random character strings
- Files claiming to provide game advantages or exclusive features
- Requests to download external applications or browser extensions
These often lead to malware, account theft, or phishing attempts. When in doubt, don’t click—and encourage children to ask an adult before downloading anything from game contacts.
Pay attention to emotional and behavioural changes related to gaming:
- Anxiety, moodiness, or fear about gaming sessions
- Reluctance to play when they normally enjoy it
- Sleep disturbances or nightmares following gaming
- Physical complaints like headaches or stomach aches after intense gaming sessions
- Nervousness when receiving game notifications or when certain online friends are mentioned
These responses might indicate the child is experiencing stress from online interactions.
Practical Safety Tips for Players and Parents
Now that we understand both the risks and warning signs, here are practical strategies to maximise safety without diminishing the fun of gaming:
This fundamental principle cannot be emphasised enough:
- Never share passwords, account credentials, or sensitive personal information with others online
- Use in-game nicknames that don’t reveal your real full name
- Avoid sharing details like home address, school, or phone number in game chats
- Keep profile biographies generic and free of identifying information
- Use strong, unique passwords for gaming accounts (different from passwords used elsewhere)
- Enable two-factor authentication (2FA) on platforms that support it
Parents can help by reviewing profile settings with their children to ensure no private information is publicly visible.
Take advantage of the built-in protection features that most gaming platforms offer:
- Set profiles to “friends only” so only approved connections can send messages or game invitations
- Consider blocking messages from strangers entirely on children’s accounts
- Control whether your child appears in search results or what information others can see about their activity
- Set voice chat to “off” or “friends-only” for younger players
- Review data collection settings—some games might share user creations publicly by default
- Utilise parental controls to restrict games by age rating, limit in-game purchases, and set play-time boundaries
- Activate settings that require parental approval for downloads or purchases
Guide young gamers to make wise choices about their online connections:
- Decline friend requests from unknown players
- Use the block function for anyone who behaves inappropriately
- Report problematic users through the game’s moderation system
- Consider limiting voice chat access—some families allow young children to voice chat only with real-life friends
- Remind children they have the right to mute, block, or leave any uncomfortable situation
- Emphasise that they don’t need to respond to mean comments or try to “fix” problematic interactions themselves
By carefully selecting friends and managing communications, players can enjoy positive social gaming while filtering out toxic elements.
For parents of younger gamers, leverage available tools and establish clear expectations:
- Create child accounts linked to parent accounts on gaming systems
- Set appropriate limits on screen time, chat access, and friend requests
- Utilise resources like Netsafe NZ’s Online Gaming Whānau Toolkit for step-by-step guidance
- Establish house rules such as gaming only in shared family spaces
- Consider creating a “digital family agreement” that outlines behaviour expectations
- Avoid using gaming as an all-or-nothing privilege that might discourage honest reporting of problems
Make sure children understand they won’t be punished for reporting issues—your focus will be on addressing problems, not restricting gaming entirely.
Knowledge provides the foundation for making smart choices:
- Discuss potential scenarios they might encounter and appropriate responses
- Role-play responses to requests for personal information or mean behaviour
- Teach children to avoid clicking unknown links or downloading unfamiliar files
- Remind them that online identities can be misleading—the “14-year-old” they’re playing with might not be who they claim
- Encourage responsible digital citizenship—not engaging in bullying themselves and speaking up if they witness harassment
- Foster critical thinking skills that will help them evaluate situations even when adults aren’t present
The goal is for these safety habits to become second nature, similar to looking both ways before crossing a street.
Even with precautions, problems sometimes arise. Know the resources available:
- For serious harassment (hate threats, stalking), save evidence through screenshots
- Report severe issues to both the game platform and appropriate authorities like Netsafe or police
- Contact game customer support immediately for stolen accounts or scams
- Encourage children to tell a trusted adult if they ever feel unsafe online
- Remain calm and solution-focused if your child makes a mistake (like sharing a password)
- Remember that other players can be allies—many gaming communities have moderators who will intervene if aware of mistreatment
Acting quickly when issues arise can prevent them from escalating.
How to Talk to Kids About Gaming Safety
Perhaps the most powerful safety tool is open communication between parents and children about online gaming:
Begin conversations from a place of genuine curiosity:
- Ask about what games they enjoy and why
- Let them be the “expert” sharing their knowledge and experiences
- Maintain a calm, open demeanor even if some information raises concerns
- Show appreciation for the fun aspects of gaming to establish yourself as supportive
This approach builds trust and makes children more receptive to safety discussions.
Look for organic opportunities to discuss safety:
- Use real situations that arise during gameplay as discussion starters
- Reference relevant news stories about gaming as conversation points
- Have shorter, frequent conversations rather than one serious lecture
- Build on Netsafe research showing that ongoing communication significantly reduces online harm
Create a partnership approach to online safety:
- Assure children they won’t be punished for reporting problems
- Emphasise that you won’t automatically remove gaming privileges if issues arise
- Make it clear that you’ll work together to address concerns
- Ask for their ideas about staying safe online
- Praise good digital safety habits when you observe them
Connect online safety to familiar concepts:
- Compare not sharing personal information online to not talking to strangers in person
- Liken privacy settings to closing curtains at home
- Frame digital safety as an extension of existing family values
- Use these analogies to make abstract online risks more tangible
- Avoid sounding condescending by presenting these as shared understandings
Participate in your child’s gaming experience:
- Occasionally sit with them as they play and let them explain what’s happening
- Try playing simple games together as a family activity
- Use these sessions to observe how they handle online interactions
- Demonstrate appropriate responses to situations that arise
- Show that you value and respect their interest in gaming
Adapt your approach as children grow:
- Evolve discussions to match their developmental stage and changing gaming habits
- Maintain a respectful tone, especially with teenagers
- Discuss hypothetical scenarios to explore their thinking
- Be honest about what you don’t know and learn together
- Position yourself as a supportive guide rather than an authority figure
The primary goal is building trust so children feel comfortable approaching you with concerns.
Conclusion
Online gaming, like any social activity, offers both wonderful opportunities and potential challenges. By understanding how these virtual environments work, recognising warning signs, and implementing practical safety strategies, we can help our tamariki enjoy the benefits while minimising risks.
The balanced approach recognises both sides of gaming: yes, players might encounter unpleasant individuals or scam attempts, but they can also build genuine friendships, develop teamwork skills, and enjoy rewarding recreational experiences. Research shows gaming can enhance cognitive abilities, social skills, and even improve mood when approached thoughtfully.
By combining platform-level protections with personal responsibility and open communication, families can significantly reduce potential dangers. This partnership approach works best—gaming companies provide safety features, while players and parents use them effectively.
Remember that you’re not alone in navigating online safety. Organisations like Netsafe New Zealand offer detailed resources on topics like cyberbullying, grooming, and digital privacy.
With a thoughtful approach to safety, online gaming can be a positive part of any young person’s life—a source of fun, learning, and connection. By equipping our tamariki with the right tools and knowledge, we can confidently support their gaming experiences while helping them develop the skills to handle whatever challenges might arise.
Happy gaming, and kia tūpato (stay safe)!
For more information on online safety, please feel free to visit one of these sources: